My main character of 6 years is stuck zoning into Alduoin for the first time. All of my other characters work fine. GM says they have the capability to "roll back" the character to before she ported but will not since they only do that if your acct is compromised. Called SE support 5 times now and they say they cant help me. Have portforwarded to all the ports my router needs to play the game, they say it is my isp's problem, my isp says its SE's problem.

No one seems to be able to help and uninstall/reinstall will do nothing according to SE support. So there sits my character on a black screen and no one will do anything.

Its been 5 days