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  1. Replies
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    Hi Golapani, What Internet Service provider...

    Hi Golapani,

    What Internet Service provider are you using? It could be your DNS settings

    Have you tried removing the game completely and doing a fresh install?

    We recommend contacting...
  2. Replies
    7
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    1,413

    Hi guys, I apologize this is taking so long to...

    Hi guys,

    I apologize this is taking so long to resolve. We are in contact with first parties to try and get this fixed.
  3. Replies
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    57,196

    Sticky: This will eventually be updated for digital...

    This will eventually be updated for digital versions
  4. Replies
    441
    Views
    57,196

    Sticky: Announcing the Limited Edition of Life is...

    Announcing the Limited Edition of Life is Strange!

    https://40.media.tumblr.com/1583e35f0e6da7059d7f587ff9741e34/tumblr_nxpg9ch3ng1uw1vxro1_1280.jpg

    US: http://bit.ly/1O5lWlI
    EU:...
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    835

    Hello Fiktional Is the game fully updated? How...

    Hello Fiktional

    Is the game fully updated? How long have you had your PS3?

    What scenes in particular are stuttering?

    Many thanks :)
  6. Sticky: Life is Strange Extra Life Contest Terms EU

    Life is Strange® (“Game”) Live Stream Sweepstakes (“Contest”)

    This Contest is being operated and promoted by:

    Square Enix Limited registered in England and Wales with company number...
  7. Sticky: Life is Strange Extra Life Contest Terms US

    Life is Strange® Live Stream Official Sweepstakes Rules

    IMPORTANT! Please read the following rules before entering the Life is Strange® Live Stream Official Sweepstakes (the “Sweepstakes”). ...
  8. Sticky: Xbox One Episode 5 Download issues - Download stuck

    Hello,

    We have seen reports of some Xbox Users unable to download Episode 5. The issue is that the download gets stuck around 35%

    Thanks to the help of our community, we have discovered that...
  9. Replies
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    899

    Thanks so much for posting this info. We will...

    Thanks so much for posting this info. We will communicate this to other users experiencing the same issue.

    Big thank you to everyone who has continued to provide info on this issue and thanks for...
  10. Replies
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    1,763

    Hello, Here are some steps for you to try: ...

    Hello,

    Here are some steps for you to try:

    LIS looks for WinMyDocuments and puts save+config files here (please ensure the folder is present)


    You may not be able to save if:
    - The HDD...
  11. Replies
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    899

    Thanks for the additional info - I will come back...

    Thanks for the additional info - I will come back to you with further details as soon as I have further news
  12. Replies
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    913

    Thanks Mike, I'll get this to the teams to...

    Thanks Mike,

    I'll get this to the teams to take a look at
  13. Hi Ressetta, I will look into this and see if...

    Hi Ressetta,

    I will look into this and see if we can find a fix. Have you tried contacting Sony technical support also?

    Many thanks
  14. Replies
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    549

    Hi, Could you please let me know what systems...

    Hi,

    Could you please let me know what systems you are playing on?

    Once I have this info I can advise on next steps.

    Thank you
  15. Replies
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    11,683

    Hi Paul, I have reported this issue to QA but...

    Hi Paul,

    I have reported this issue to QA but for now, please try the steps above

    Thank you
  16. Hello, Are you able to send me a screenshot of...

    Hello,

    Are you able to send me a screenshot of the crash report/error?

    Does the game crash to desktop or a black screen?
  17. Replies
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    726

    Hello, Could you let me know where your Life...

    Hello,

    Could you let me know where your Life is Strange files are installed to? This sounds like a problem with the game finding some files.

    Have you verified the game cache or re-installed?
  18. Hi guys, Are you both playing on PC? Could you...

    Hi guys,

    Are you both playing on PC? Could you let me know what graphics card you are using and any active settings or game profiles you are using?

    Sometimes you can fix this issue by running...
  19. Replies
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    15,861

    Hi everyone, I wanted you to know that we are...

    Hi everyone,

    I wanted you to know that we are still investigating this with our QA department. I will post an update to this thread when we make progress - apologies that it's taking a long time...
  20. Replies
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    1,491

    Have you tried removing Episode 5 and...

    Have you tried removing Episode 5 and re-installing? I've only seen a few of these issues reported but would like to know the steps you are going through to downloading the episode:

    -Are you...
  21. Hi Snaketheory, Did you install an update file...

    Hi Snaketheory,

    Did you install an update file prior to downloading the episode? You should have seen a 1.6 update file to prep the game for Episode 5.
  22. Replies
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    3,633

    Hello, Please try running the game in 'Safe...

    Hello,

    Please try running the game in 'Safe Mode' - I presume you are playing on PC
  23. Replies
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    3,305

    Hello, -What system are you playing on? - if...

    Hello,

    -What system are you playing on?
    - if PC, please try running in 'Safe Mode'
  24. Hi Ryuukishi, Thank you for providing detailed...

    Hi Ryuukishi,

    Thank you for providing detailed info. We are currently investigating achievement bugs on the Xbox One (shutterbug for example).

    I will use this info to try and replicate the...
  25. Replies
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    Hello Ivorl95, can you confirm if this fixes the...

    Hello Ivorl95, can you confirm if this fixes the issue? I recommend backing up saves to external memory before erasing. At least that way you still have them if this doesn't work.
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