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Type: Posts; User: lightning902

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  1. Replies
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    Get a brick. Print the ticket. Wrap the brick...

    Get a brick. Print the ticket. Wrap the brick with the printed copy of the ticket. Throw it through their front door. If that don't catch their attention, I don't know what will.
  2. Lucky you. as for me, I need to find a brick and...

    Lucky you. as for me, I need to find a brick and a car. Nothing screams "Help!" like a drive-by brick through the front desk.
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    http://support.na.square-enix.com Log in, then...

    http://support.na.square-enix.com

    Log in, then file a ticket. otherwise, it won't show up there.

    Also, throwing a brick into their main office is more reliable than tickets.
  4. I haven't been able to play since launch. They...

    I haven't been able to play since launch. They canceled my ticket after a week. Chat support avoided me for the whole week. Yeah. I imagine their support department consist of only two people.
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    Nope, Disabled ad block after the third try.

    Nope, Disabled ad block after the third try.
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    3,720

    I doubt we'll get response from the company...

    I doubt we'll get response from the company officials. Hell, not even the janitor would touch the forums.

    It's said that this place is to discuss issues with each other. Basically, another...
  7. Well, to be honest, I do still have a few more...

    Well, to be honest, I do still have a few more games I bought along with FFXIV, but I decided to focus on XIV because it tickled my fancy. But spending about 6 hours every day just trying to get an...
  8. Replies
    36
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    3,720

    Live chat support how-to?

    So, I've been trying to get a live chat support for a week now, trying at least 3 times a day. Every time since last week, I've had "no agents available." I've considered the possibility that no such...
  9. If I could spend six hours with phone handle...

    If I could spend six hours with phone handle duct-taped to my head, I'd opt for calling. Sadly, I'm in no mood to lose my hair nor suffer from neck injury from clenching the phone in between my ear...
  10. Replies
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    Been trying to get a chat support since last...

    Been trying to get a chat support since last week.. At least 3 attempts a day.. ALWAYS "No agents available". I'm not one to tear into customer support guys, but I'm starting to think they don't...
  11. Replies
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    9,876

    I'm in asia, so my server of choice was obviously...

    I'm in asia, so my server of choice was obviously the JP servers. And, I found myself making characters and playing in NA/EU servers half the time because NA/EU got less issue while JP worlds are...
  12. Replies
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    9,876

    Due to certain mishaps, I'm not able to use my...

    Due to certain mishaps, I'm not able to use my old characters until CS solves it. And I can't create new ones because.. Every world is full. I'm down to 23 days, and I have not been able to utilize...
  13. If it's two weeks and they reimburse the game...

    If it's two weeks and they reimburse the game time spent waiting, sure. But they said they're not refunding anything already spent. So do nothing for two weeks and get your old character back, minus...
  14. When I received my codes on 27th, I was ecstatic....

    When I received my codes on 27th, I was ecstatic. I read the full email just so I don't make a mistake later on. But everything changed the web design attacked.

    All I saw was my account info, add...
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